This Privacy Policy describes how Biolux Technology GmbH (“Biolux,” “we,” “our,” or “us”) collects, uses, and discloses personal information when you visit or interact with www.orthopulse.com and related general business communications (collectively, the “Site”). It does not apply to information collected through the OrthoPulse® device, the OrthoPulse® Mobile App, or OrthoPulse Connect (Dr. Portal), which is addressed in our separate OrthoPulse® Device and Mobile App Privacy Policy.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Site.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, such as when you:

• Submit a contact or inquiry form;

• Subscribe to newsletters, updates, or marketing communications;

• Apply for a job or submit a resume through the Site;

• Register interest as a prospective clinician, distributor, or business partner;

• Otherwise communicate with us by e-mail, phone, or through the Site.

This information may include your name, e-mail address, phone number, company or practice name, professional title, and the content of your message.

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain information about your device and usage, including your IP address, browser type, device identifiers, referring/exit pages, and general geographic location (such as city or region, inferred from IP address), and information about your interactions with the Site (such as pages visited and time spent on pages).

Cookies and Similar Technologies

We and our service providers use cookies and similar tracking technologies to operate the Site, remember your preferences, and understand how visitors use the Site. We currently use Google Analytics to understand how visitors interact with the Site. We may also use customer support chat tools to respond to inquiries submitted through the Site; if you use such a tool, information about your session and the content of your chat may be collected. You can control cookies through your browser settings and, where applicable, through the cookie consent tool presented on the Site. For more detail, please see our Cookie Policy.

How Do We Use This Information?

We use the information described above to:

• Operate, maintain, and improve the Site;

• Respond to inquiries and provide customer or clinician support;

• Send newsletters, product updates, and marketing communications, where you have consented or as otherwise permitted by law;

• Evaluate job applications and process recruitment;

• Understand and analyze how the Site is used, to improve content and user experience;

• Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity;

• Comply with applicable legal obligations.

Legal Bases for Processing (EEA/UK)

Where the EU General Data Protection Regulation (GDPR) or UK GDPR applies, we rely on the following legal bases to process personal information through the Site: your consent (for example, for marketing communications and non-essential cookies); our legitimate interests in operating, securing, and improving the Site and our business; performance of a contract with you or steps taken at your request (for example, responding to a job application); and compliance with our legal obligations. You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal.

How We Share Information

We do not sell personal information collected through the Site. We may share information with:

• Service providers who perform functions on our behalf, such as website hosting, analytics, e-mail delivery, and recruitment platforms, under contractual confidentiality and data protection obligations;

• Professional advisors, such as legal and accounting firms, where necessary;

• Regulators, courts, or other third parties where required by law, to comply with legal process, or to protect our rights, property, or safety, or those of others;

• A successor entity in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality protections.

International Data Transfers

Biolux is headquartered in Austria and primarily processes information in the European Union. If we transfer personal information outside of the European Economic Area, the United Kingdom, or Switzerland, we take steps intended to ensure appropriate safeguards are in place, such as the European Commission’s Standard Contractual Clauses, consistent with applicable law.

Data Retention

We retain personal information collected through the Site for as long as necessary to fulfil the purposes described in this Privacy Policy, including to comply with our legal, accounting, regulatory, or reporting obligations, resolve disputes, and enforce our agreements. Job application materials and general business inquiries are generally retained only for as long as reasonably necessary to evaluate and respond to them, unless a longer period is required by applicable law or you have separately consented to a longer retention period.

Your Privacy Rights

European Economic Area, United Kingdom, and Switzerland

If the GDPR, UK GDPR, or Swiss data protection law applies to you, you have the right, subject to certain conditions and exceptions, to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your information; object to or restrict certain processing; request portability of information you provided to us; and lodge a complaint with your local data protection authority. In Austria, the responsible supervisory authority is the Austrian Data Protection Authority (Österreichische Datenschutzbehörde).

United States

Depending on your state of residence, you may have similar rights under other applicable state privacy laws, such as the right to know, delete, correct, and opt out of certain processing of your personal information. To exercise these rights, please contact us using the details below.

Canada

If you are located in Canada, the Personal Information Protection and Electronic Documents Act (PIPEDA), or applicable provincial privacy legislation, may give you the right to access and request correction of personal information we hold about you, and to withdraw consent to certain processing, subject to legal and contractual restrictions.

Australia and New Zealand

If you are located in Australia, we handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). If you are located in New Zealand, we handle personal information in accordance with the Privacy Act 2020. In both cases, you may have the right to access and request correction of the personal information we hold about you.

To exercise any of the rights described in this section, please contact us at support@orthopulse.com. We may need to verify your identity before responding to your request.

Children’s Information

The Site is intended for a general business and professional audience and is not directed to children. We do not knowingly collect personal information through the Site from children. If you believe a child has provided personal information to us through the Site, please contact us so we can take appropriate action.

Security

We maintain administrative, technical, and physical safeguards designed to protect personal information collected through the Site. However, no method of transmission over the internet, or method of electronic storage, is completely secure, and we cannot guarantee absolute security.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated Privacy Policy on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at support@orthopulse.com.

Biolux Technology GmbH

Neubaugasse 31

3462 Absdorf

Austria

This Privacy Policy was last updated on [DATE — set on publication].